Terms of service

Terms of Service – ZapZoo

Last Updated: December 2025

Welcome to ZapZoo. By accessing or using our website www.zapzoo.in, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or making a purchase.

If you do not agree with any part of these terms, you may not use our services.

1. About ZapZoo

ZapZoo is an online store offering kids’ products, toys, accessories, cases, and related items. All products are sold for personal, non-commercial use only.

2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the site under the supervision of a parent or legal guardian.

3. Account & User Responsibilities

  • You are responsible for maintaining the confidentiality of your account and login details.

  • You agree to provide accurate, current, and complete information during checkout or registration.

  • ZapZoo is not responsible for losses caused by unauthorized account access.

4. Product Information & Availability

  • We make every effort to display product details, descriptions, and images accurately.

  • Colors and appearance may vary slightly due to screen settings.

  • Product availability is subject to change without notice.

  • ZapZoo reserves the right to limit quantities or discontinue products at any time.

5. Pricing & Payments

  • All prices listed on ZapZoo are in Indian Rupees (INR) unless stated otherwise.

  • Prices may change without prior notice.

  • We reserve the right to correct pricing errors, even after an order is placed.

  • Payments must be made through our approved payment gateways.

6. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • ZapZoo reserves the right to cancel or refuse any order due to:

    • Product unavailability

    • Incorrect pricing

    • Suspicious or fraudulent activity

  • If an order is cancelled after payment, a refund will be processed as per our Refund Policy.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to logistics, location, or unforeseen delays.

  • ZapZoo is not responsible for delays caused by courier partners, natural events, or external factors.

  • Risk of loss passes to the customer once the product is delivered.

8. Returns & Refunds

All returns, exchanges, and refunds are governed by our Returns & Refund Policy, available on our website.
Please review it before making a purchase.

9. Use of Products (Kids Products Disclaimer)

  • ZapZoo products meant for children should be used under adult supervision.

  • We are not responsible for misuse, improper handling, or failure to follow usage instructions.

  • ZapZoo is not liable for injuries resulting from incorrect or unintended use of products.

10. Intellectual Property

  • All content on ZapZoo — including logos, designs, images, text, graphics, and product names — is the property of ZapZoo.

  • You may not copy, reproduce, distribute, or use any content without prior written permission.

11. Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Attempt to hack, damage, or disrupt the website

  • Upload malicious code or harmful content

  • Violate any applicable laws or regulations

ZapZoo reserves the right to terminate access for violations.

12. Limitation of Liability

To the maximum extent permitted by law:

  • ZapZoo shall not be liable for indirect, incidental, or consequential damages.

  • Our liability is limited to the amount paid for the product in question.

13. Third-Party Links

ZapZoo may contain links to third-party websites.
We are not responsible for the content, policies, or practices of these external sites.

14. Changes to Terms

ZapZoo reserves the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on this page.

Continued use of the website implies acceptance of updated terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

📧 Email: support@zapzoo.in
🌐 Website: https://zapzoo.in/